Refund Policy

This draft page reserves a production route for the final refund policy. For the pilot, refunds should be handled manually through Stripe Dashboard by authorized support/admin staff and logged in the support case.

Pilot refund workflow

Support verifies the purchaser, chip ID, payment status, activation state, and replacement/revoke needs before issuing any refund. Final refund eligibility and timing require business/legal approval. Contact: [email protected].